Effective Date: 1/10/2026
Golden Eagle Roofing LLC ("Golden Eagle Roofing," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request an estimate, schedule service, contact us, or otherwise interact with us online.
By using our website, you agree to the practices described in this Privacy Policy.
1) Information We Collect
We may collect the following categories of information:
Information you provide directly
- Name
- Phone number
- Email address
- Mailing address and/or service address
- Photos or information you submit about your property or project (for example, through a form or email)
- Details included in messages, form submissions, chat interactions, or other communications
- Appointment, estimate, and service request details
Information collected automatically
When you visit our website, we may automatically collect certain information about your device and usage, such as:
- IP address
- Browser type and device information
- Operating system
- Pages viewed, time spent on pages, and clicks
- Referring and exit pages
- Approximate location (city/state level) based on IP address
Information from third parties
We may receive information from third parties such as:
- Advertising and analytics partners (for example, when you click an ad and visit our site)
- Lead generation or scheduling platforms you choose to use
- Social media platforms if you interact with our pages or ads
2) Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to operate our website, understand usage, and improve marketing performance. These technologies may collect information like pages you visit, links you click, and interactions with ads.
You can control cookies through your browser settings. If you disable cookies, some features of the website may not function properly.
3) How We Use Information
We use the information we collect to:
- Respond to inquiries and provide estimates
- Schedule inspections, repairs, replacements, and other services
- Communicate with you by phone, email, or text message about your request
- Provide customer support and manage our relationship with you
- Improve our website, services, and customer experience
- Measure and optimize advertising performance and lead generation
- Prevent fraud, abuse, and security issues
- Comply with legal obligations and enforce our policies
4) How We Share Information
We do not sell your personal information.
We may share information in the following circumstances:
- Service providers: vendors that help us operate our business (for example, website hosting, analytics, email and phone systems, customer relationship management tools, scheduling, and marketing support)
- Advertising and analytics partners: to measure results and improve marketing (for example, conversion tracking)
- Legal and safety: to comply with law, respond to lawful requests, protect rights and safety, and prevent fraud
- Business transfers: if we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction
5) Communications and Text Messages
If you contact us, request an estimate, or submit a form, we may communicate with you by phone, email, or text message regarding your request. Message and data rates may apply depending on your mobile plan.
You can opt out of marketing emails by using the unsubscribe link (if provided) or by contacting us. If we send marketing text messages, you can opt out by replying STOP. Transactional or service-related messages may continue when necessary to fulfill your request.
6) Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
7) Data Security
We take reasonable administrative, technical, and physical measures to protect information. However, no website, internet transmission, or storage system can be guaranteed to be 100% secure.
8) Your Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information, such as the right to request access, correction, or deletion. You may also have the right to opt out of certain targeted advertising.
You can exercise choices and requests by:
- Adjusting your browser settings to control cookies
- Using available opt-out tools provided by advertising platforms (where applicable)
- Contacting us using the information in the Contact Us section below
9) Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
10) External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Your continued use of the website after changes become effective means you accept the updated Privacy Policy.
12) Contact Us
If you have questions about this Privacy Policy, contact us:
- Golden Eagle Roofing LLC
